Friday, February 27, 2009

It Takes A Team To Close A Case

Hey all!

Well, I know some of you have seen me speak live, and I don't think I'm exaggerating when I say that it is truly an event one should not miss! It's not only a blast--something I know you've never seen before. But, the results teams are getting from simply hearing me speak (and get CE credits at Invisalign events) is in and of itself fairly profound! Here are a brief couple of results that teams are having after my It Takes A Team events around North America:

~Dr. King from Woodbridge, VA went from 3 Invisalign cases in Q3 to 10 cases in Q4 after coming to my event!

~Dr. Thomure in St. Louis, MO had just 6 new Invisalign cases in the first half of 2008 and after the event it went up to 21 cases in the second half of the year!!

Teams are also sending in emails saying how they are so inspired and motivated that they are using my book Million Dollar Dentistry during their morning huddles and that they now see each patient as a "new" patient and it is making a huge difference for their team and practice.

And then there are the teams that have taken the leap and worked closely with me and my team--producing results in their practices, like one that went from doing $50,000 a month, to doing over $5 Million a year! Pretty great, huh?!

So when am I going to be in a city near you? Click here to find out! Can't wait to meet you!

Friday, February 13, 2009

What's keeping you from your dream?

Consider that we all have an imaginary container that we built in our minds that limits the capacity of all the things we can have in practice and in life. Let me share with you a great visual for you so you can begin to see it more clearly.
Baby elephants are contained by a stake driven into the ground with a rope attached to one foot. When the baby elephant attempts to get away, that rope stretches and limits how far it can go from that stake. When the elephant grows older, larger and stronger, that same rope is still placed around its foot, however, the stake has been removed and the elephant remains contained and does not run. It doesn’t, because the moment it feels the rope on its foot it stops. It “thinks” it cannot go any further. Consider we, as humans, have a similar mechanism. When we reach a level that we invented in our minds as the limit, from the past, we stop doing the things that will naturally allow us to go to the next level. Consider that our “comfort zone” only allows us to go 20% above or below our imaginary baseline in all areas of life – income, career satisfaction, fun, being connected, success, weight, freedom, etc. Take a look around at the people you associate with. Your income, net worth, interest, and even physical weight is 20% up or down give or take a pound, a dollar or two of theirs.

What do you do, now, knowing that information? Well....take the lid off the container you have self-built around yourself and your future...then see what's possible and start following your dreams!

Friday, February 6, 2009

Five Steps to Building an Interdependent Team

I'll get right to it:
1.
Know what kind of game you are playing and if you’re all playing the SAME game.
Get your team on the same page. If the game you were playing was basketball, it wouldn't work and you wouldn't win if 3 of your teammates thought the game was tennis, football, and volleyball. Find out where everyone is at and bring everyone up to speed.
2.
Move from activity-based thinking to outcome-based thinking.
It’s not “do more” equals “achieve more”. The equation is “do less” equals “achieve more” by taking actions that directly correspond with the outcome you are out to produce. My team and I call this the DPO (Daily Primary Outcome) for each position, team member, and the practice as a whole.
3.
Shift from “surviving” to “thriving.”
In order for your practice, team, and you to thrive, you have to do what I call, Raise Your HDL. In life you don’t get what you deserve. You get what you THINK you deserve. Nothing more. Nothing less. Consider that we all have an imaginary container that we have built in our minds that limits the capacity of all the things we can have in practice and in life. Imagine how removing that limit on what’s possible for you, your team, and your practice could impact the BIG game you are all playing.
4.
Communicate only with facts and outcomes.
I like to call this Managing By Agreement, or MBA. What has worked for my clients and for my own team is to only deal in facts and outcomes. This doesn’t mean that all deadlines will be met. What it does mean is that when there is a broken or missing agreement, the parties involved only speak about those agreements, not how they feel about the agreement, or the drama that could have been caused from it, but simply on the facts.
5.
Acknowledge being invisible.
I
t’s having your DPOs being fulfilled time and time again, with no one blaming another for any time they aren’t, your team enjoying being at work, your patients receiving world-class customer service, your game being won, and your team working like the well-oiled machine you’ve created by following these five steps.

Thanks for playing!!