Hey all!
Well, I know some of you have seen me speak live, and I don't think I'm exaggerating when I say that it is truly an event one should not miss! It's not only a blast--something I know you've never seen before. But, the results teams are getting from simply hearing me speak (and get CE credits at Invisalign events) is in and of itself fairly profound! Here are a brief couple of results that teams are having after my It Takes A Team events around North America:
~Dr. King from Woodbridge, VA went from 3 Invisalign cases in Q3 to 10 cases in Q4 after coming to my event!
~Dr. Thomure in St. Louis, MO had just 6 new Invisalign cases in the first half of 2008 and after the event it went up to 21 cases in the second half of the year!!
Teams are also sending in emails saying how they are so inspired and motivated that they are using my book Million Dollar Dentistry during their morning huddles and that they now see each patient as a "new" patient and it is making a huge difference for their team and practice.
And then there are the teams that have taken the leap and worked closely with me and my team--producing results in their practices, like one that went from doing $50,000 a month, to doing over $5 Million a year! Pretty great, huh?!
So when am I going to be in a city near you? Click here to find out! Can't wait to meet you!
Friday, February 27, 2009
Friday, February 13, 2009
What's keeping you from your dream?
Consider that we all have an imaginary container that we built in our minds that limits the capacity of all the things we can have in practice and in life. Let me share with you a great visual for you so you can begin to see it more clearly.
Baby elephants are contained by a stake driven into the ground with a rope attached to one foot. When the baby elephant attempts to get away, that rope stretches and limits how far it can go from that stake. When the elephant grows older, larger and stronger, that same rope is still placed around its foot, however, the stake has been removed and the elephant remains contained and does not run. It doesn’t, because the moment it feels the rope on its foot it stops. It “thinks” it cannot go any further. Consider we, as humans, have a similar mechanism. When we reach a level that we invented in our minds as the limit, from the past, we stop doing the things that will naturally allow us to go to the next level. Consider that our “comfort zone” only allows us to go 20% above or below our imaginary baseline in all areas of life – income, career satisfaction, fun, being connected, success, weight, freedom, etc. Take a look around at the people you associate with. Your income, net worth, interest, and even physical weight is 20% up or down give or take a pound, a dollar or two of theirs.
What do you do, now, knowing that information? Well....take the lid off the container you have self-built around yourself and your future...then see what's possible and start following your dreams!
Baby elephants are contained by a stake driven into the ground with a rope attached to one foot. When the baby elephant attempts to get away, that rope stretches and limits how far it can go from that stake. When the elephant grows older, larger and stronger, that same rope is still placed around its foot, however, the stake has been removed and the elephant remains contained and does not run. It doesn’t, because the moment it feels the rope on its foot it stops. It “thinks” it cannot go any further. Consider we, as humans, have a similar mechanism. When we reach a level that we invented in our minds as the limit, from the past, we stop doing the things that will naturally allow us to go to the next level. Consider that our “comfort zone” only allows us to go 20% above or below our imaginary baseline in all areas of life – income, career satisfaction, fun, being connected, success, weight, freedom, etc. Take a look around at the people you associate with. Your income, net worth, interest, and even physical weight is 20% up or down give or take a pound, a dollar or two of theirs.
What do you do, now, knowing that information? Well....take the lid off the container you have self-built around yourself and your future...then see what's possible and start following your dreams!
Friday, February 6, 2009
Five Steps to Building an Interdependent Team
I'll get right to it:
1. Know what kind of game you are playing and if you’re all playing the SAME game.
Get your team on the same page. If the game you were playing was basketball, it wouldn't work and you wouldn't win if 3 of your teammates thought the game was tennis, football, and volleyball. Find out where everyone is at and bring everyone up to speed.
2. Move from activity-based thinking to outcome-based thinking.
It’s not “do more” equals “achieve more”. The equation is “do less” equals “achieve more” by taking actions that directly correspond with the outcome you are out to produce. My team and I call this the DPO (Daily Primary Outcome) for each position, team member, and the practice as a whole.
3. Shift from “surviving” to “thriving.”
In order for your practice, team, and you to thrive, you have to do what I call, Raise Your HDL™. In life you don’t get what you deserve. You get what you THINK you deserve. Nothing more. Nothing less. Consider that we all have an imaginary container that we have built in our minds that limits the capacity of all the things we can have in practice and in life. Imagine how removing that limit on what’s possible for you, your team, and your practice could impact the BIG game you are all playing.
4. Communicate only with facts and outcomes.
I like to call this Managing By Agreement, or MBA. What has worked for my clients and for my own team is to only deal in facts and outcomes. This doesn’t mean that all deadlines will be met. What it does mean is that when there is a broken or missing agreement, the parties involved only speak about those agreements, not how they feel about the agreement, or the drama that could have been caused from it, but simply on the facts.
5. Acknowledge being invisible.
It’s having your DPOs being fulfilled time and time again, with no one blaming another for any time they aren’t, your team enjoying being at work, your patients receiving world-class customer service, your game being won, and your team working like the well-oiled machine you’ve created by following these five steps.
Thanks for playing!!
1. Know what kind of game you are playing and if you’re all playing the SAME game.
Get your team on the same page. If the game you were playing was basketball, it wouldn't work and you wouldn't win if 3 of your teammates thought the game was tennis, football, and volleyball. Find out where everyone is at and bring everyone up to speed.
2. Move from activity-based thinking to outcome-based thinking.
It’s not “do more” equals “achieve more”. The equation is “do less” equals “achieve more” by taking actions that directly correspond with the outcome you are out to produce. My team and I call this the DPO (Daily Primary Outcome) for each position, team member, and the practice as a whole.
3. Shift from “surviving” to “thriving.”
In order for your practice, team, and you to thrive, you have to do what I call, Raise Your HDL™. In life you don’t get what you deserve. You get what you THINK you deserve. Nothing more. Nothing less. Consider that we all have an imaginary container that we have built in our minds that limits the capacity of all the things we can have in practice and in life. Imagine how removing that limit on what’s possible for you, your team, and your practice could impact the BIG game you are all playing.
4. Communicate only with facts and outcomes.
I like to call this Managing By Agreement, or MBA. What has worked for my clients and for my own team is to only deal in facts and outcomes. This doesn’t mean that all deadlines will be met. What it does mean is that when there is a broken or missing agreement, the parties involved only speak about those agreements, not how they feel about the agreement, or the drama that could have been caused from it, but simply on the facts.
5. Acknowledge being invisible.
It’s having your DPOs being fulfilled time and time again, with no one blaming another for any time they aren’t, your team enjoying being at work, your patients receiving world-class customer service, your game being won, and your team working like the well-oiled machine you’ve created by following these five steps.
Thanks for playing!!
Friday, January 30, 2009
MBA
No...not Master of Business Administration...although it kinda fits. What I'm talking about is Manage By Agreement. It's a simple fact that most of the time while we are working we are dealing with people's feelings and emotions about everything. And, these feelings and emotions get pretty intense when it's about a broken deadline or misunderstanding.
So, my simple to use and ultra-stressfree tip is to only Manage By Agreement. When you are only dealing with what was promised, what was broken--all the FACTS, there isn't much to get emotional about.
It's another way to say "integrity". Doing what you said you would do, by when you said you would do it...
Ahhh...imagine the simplicity of it all!!
So, my simple to use and ultra-stressfree tip is to only Manage By Agreement. When you are only dealing with what was promised, what was broken--all the FACTS, there isn't much to get emotional about.
It's another way to say "integrity". Doing what you said you would do, by when you said you would do it...
Ahhh...imagine the simplicity of it all!!
Thursday, January 22, 2009
You're not listening to me...
Have you ever felt that way? That people were just not listening to you, always cutting you off mid-sentence, and that they even started treating you differently at some point in time? What I'm about to say is really geared towards you, not them, unless "them" are reading this, too. What's going on is a filter. A filter is a pre-concieved idea or notion about how something is or how a person is or is going to be. Maybe their filter for you is that you're righteous, that you don't listen, or that you don't care.
For example, when my wife was pregnant, every woman I saw was pregnant. It was the filter I had for women at the time. They stood out like a sore thumb. What I'm getting at is that you have a filter for everyone and everything...it's not bad...we all have filters, but distinguishing your filters will have you able to either keep it or let it go and create a new, empowering one.
Also, guess what, maybe you've been wanting more patients, well, from now on all your current patients are new patients! You have had a filter for patients, each and every one of them, and you now have the power and choice to create a filter that maybe has them paying up front, always happy to be there...always on time, even!
Well, keep looking for where you have filters and how altering them will enhance your life and theirs!
For example, when my wife was pregnant, every woman I saw was pregnant. It was the filter I had for women at the time. They stood out like a sore thumb. What I'm getting at is that you have a filter for everyone and everything...it's not bad...we all have filters, but distinguishing your filters will have you able to either keep it or let it go and create a new, empowering one.
Also, guess what, maybe you've been wanting more patients, well, from now on all your current patients are new patients! You have had a filter for patients, each and every one of them, and you now have the power and choice to create a filter that maybe has them paying up front, always happy to be there...always on time, even!
Well, keep looking for where you have filters and how altering them will enhance your life and theirs!
Wednesday, January 21, 2009
What is Leadership anyways?
It's a time of change...and I think it is the perfect time to look at the word "Leadership." The word itself has a whole world to it. When you hear "Leadership" you could interpret that in many ways. Dictator, manipulator, one who inspires, graceful, governor, etc...what there is to get is that Leadership is many things, but I want you to look at it with a more defined scope. Leadership, for me, is based on two "I's," Inspire and Influence.
In truth, everyone on your team, and in your life, is a leader. Leaders among Leaders! It's important to know that everyone in your office is a leader and that each has their own "leadership personality." It's also very important that everyone on the team is on the same page and directed toward the same goal. And, what there is to look at is how you, as a Leader, can Inspire and Influence anyone and everyone you come across!
I just got done having my bi-weekly conference call with my spectacular "It Takes A Team To Close A Case" group and we had a great time discussing this conversation about Leadership, how to be a Leader, and what it takes as a team to achieve the goal.
I'll be expanding on this topic for the next month, so keep reading and please send me some comments...I want to know what you are getting out of my blogs or maybe what you want to hear about! Thanks!
In truth, everyone on your team, and in your life, is a leader. Leaders among Leaders! It's important to know that everyone in your office is a leader and that each has their own "leadership personality." It's also very important that everyone on the team is on the same page and directed toward the same goal. And, what there is to look at is how you, as a Leader, can Inspire and Influence anyone and everyone you come across!
I just got done having my bi-weekly conference call with my spectacular "It Takes A Team To Close A Case" group and we had a great time discussing this conversation about Leadership, how to be a Leader, and what it takes as a team to achieve the goal.
I'll be expanding on this topic for the next month, so keep reading and please send me some comments...I want to know what you are getting out of my blogs or maybe what you want to hear about! Thanks!
Friday, January 16, 2009
Raise Your HDL: Healthy Deserve Level
My new book is finally here! This is my sequel to Million Dollar Dentistry...and I know that it will exceed your expectations! In life you don't get what you deserve. You get what you THINK you deserve. Nothing more. Nothing less. This is the golden nugget that many of the people I have worked with and spoken to have been looking for! Raise Your HDL will enhance your life--the life you crave but up until now have been unable to grasp with both of your hands! Click here to purchase now! Enjoy!
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